Dashboard

Welcome back! Here's what's happening at your car wash today.

Washes Today

127

+12% from yesterday

Revenue Today

KSh 45,200

+8% from yesterday

Active Staff

Across 3 branches

Vehicles in Queue

Avg wait: 15 mins

Revenue Trends

Service Distribution

Today

Branch Performance

Downtown Branch

45 washes today

KSh 18,500

+15%

Mall Branch

52 washes today

KSh 16,200

+8%

Airport Branch

30 washes today

KSh 10,500

-3%

Top Customers

John Kamau

Gold Member • 15 visits

KSh 4,500

This month

Mary Wanjiku

Silver Member • 12 visits

KSh 3,800

This month

Peter Mwangi

Bronze Member • 8 visits

KSh 2,400

This month

Grace Njeri

Silver Member • 10 visits

KSh 3,200

This month

Recent Activity

Premium wash completed for KAA 123B

Downtown Branch • 2 minutes ago

KSh 800

New customer registration: Sarah Mutua

Mall Branch • 5 minutes ago

New

Staff check-in: James Ochieng

Airport Branch • 8 minutes ago

Staff

Loyalty points redeemed by John Kamau

Downtown Branch • 12 minutes ago

-500 pts

Branch Management

Manage your car wash branches and staff assignments

Total Branches

All active

Total Staff

18 active today

Avg Performance

87%

+5% this month

Branch Locations

Downtown Branch

Active

123 Kenyatta Avenue, Nairobi CBD

Manager: John Mwangi Staff: 8 members Operating Hours: 7:00 AM - 8:00 PM

Today's Washes

Revenue

KSh 18,500

Queue

8 cars

Performance

92%

Mall Branch

Active

Westgate Shopping Mall, Westlands

Manager: Sarah Njeri Staff: 10 members Operating Hours: 8:00 AM - 10:00 PM

Today's Washes

Revenue

KSh 16,200

Queue

12 cars

Performance

88%

Airport Branch

Maintenance

JKIA Terminal 1, Airport Road

Manager: Peter Kimani Staff: 6 members Operating Hours: 6:00 AM - 11:00 PM

Today's Washes

Revenue

KSh 10,500

Queue

3 cars

Performance

81%

Staff Management

John Mwangi

Manager • Downtown Branch

Employee ID: EMP001

Active

Sarah Njeri

Manager • Mall Branch

Employee ID: EMP002

Active

Peter Kimani

Manager • Airport Branch

Employee ID: EMP003

On Leave

James Ochieng

Attendant • Downtown Branch

Employee ID: EMP004

Active

Service Management

Manage services, pricing, bundles and promotional offers

Total Services

4 active bundles

Average Price

KSh 650

Per service

Active Offers

2 expiring soon

Individual Services

Basic Wash

Active

Exterior wash with soap and rinse

Sedan: KSh 300

SUV: KSh 400

Truck: KSh 500

Premium Wash

Active

Wash, wax, interior vacuum & wipe

Sedan: KSh 600

SUV: KSh 800

Truck: KSh 1,000

Full Service

Active

Complete wash, wax, interior detail

Sedan: KSh 1,200

SUV: KSh 1,500

Truck: KSh 2,000

Express Wash

Active

Quick 15-minute exterior wash

Sedan: KSh 200

SUV: KSh 250

Truck: KSh 300

Customer Management

Manage customer profiles, vehicles, and visit history

Total Customers

2,847

+12% this month

Active Members

1,923

67% of total

New This Month

156

+8% vs last month

Avg Visits/Month

3.2

Per customer

Customer Directory

John Kamau

Gold Member

📞 +254 712 345 678 ✉️ john.kamau@email.com 🚗 KAA 123B (Toyota Camry)

Last visit: 2 days ago Total visits: 45 Loyalty points: 2,340

Mary Wanjiku

Silver Member

📞 +254 723 456 789 ✉️ mary.wanjiku@email.com 🚗 KBB 456C (Honda CRV)

Last visit: 5 days ago Total visits: 28 Loyalty points: 1,680

Peter Mwangi

Bronze Member

📞 +254 734 567 890 ✉️ peter.mwangi@email.com 🚗 KCC 789D (Nissan X-Trail)

Last visit: 1 week ago Total visits: 12 Loyalty points: 720

Grace Njeri

Silver Member

📞 +254 745 678 901 ✉️ grace.njeri@email.com 🚗 KDD 012E (Mazda CX-5)

Last visit: 3 days ago Total visits: 32 Loyalty points: 1,920

James Ochieng

New Customer

📞 +254 756 789 012 ✉️ james.ochieng@email.com 🚗 KEE 345F (Subaru Forester)

Last visit: Today Total visits: 1 Loyalty points: 60

Showing 1 to 5 of 2,847 customers

Loyalty & Rewards

Configure loyalty programs, tiers, and reward redemption rules

Total Members

1,923

+15% this month

Points Issued

45,230

This month

Points Redeemed

18,450

41% redemption rate

Active Cards

1,456

Digital + Physical

Membership Tiers

Bronze

Requirement: 0-10 visits

Points per KSh: 1 point

Discount: 5%

Members: 924

Benefits:

Birthday discount
SMS notifications

Silver

Requirement: 11-25 visits

Points per KSh: 1.5 points

Discount: 10%

Members: 567

Benefits:

Priority booking
Free air freshener
Monthly bonus points

Gold

Requirement: 26+ visits

Points per KSh: 2 points

Discount: 15%

Members: 432

Benefits:

VIP lane access
Free monthly wash
Complimentary detailing
Referral bonuses

Point Earning Rules

Service Purchase Points

Active

Earn points for every service purchase

Bronze: 1 point per KSh 1 Silver: 1.5 points per KSh 1 Gold: 2 points per KSh 1

Referral Bonus

Active

Bonus points for successful referrals

Referrer: 500 points New customer: 200 points Condition: First service completed

Birthday Bonus

Active

Special birthday points and discount

Bonus: 1,000 points Discount: 20% off next service Valid: 30 days from birthday

Review & Rating Bonus

Paused

Points for leaving service reviews

4-5 stars: 100 points 1-3 stars: 50 points Limit: Once per service

Payments & Receipts

Manage transactions, generate receipts, and view payment reports

Today's Revenue

KSh 45,200

+8% from yesterday

M-PESA Payments

KSh 32,400

72% of total

Cash Payments

KSh 12,800

28% of total

Receipts Issued

127

100% compliance

Transaction ID	Customer	Service	Amount	Payment Method	Time	Status
#TXN001234	John Kamau	Premium Wash	KSh 600	M-PESA	2:30 PM	Completed
#TXN001233	Mary Wanjiku	Basic Wash	KSh 300	Cash	2:15 PM	Completed
#TXN001232	Peter Mwangi	Full Service	KSh 1,200	M-PESA	1:45 PM	Completed
#TXN001231	Grace Njeri	Premium Wash	KSh 600	M-PESA	1:20 PM	Pending

Showing 1 to 4 of 127 transactions

Digital Receipts

Standard Receipt

Active

KRA-compliant receipt with all required fields

• Business details

• Tax information

• Service breakdown

• Payment method

Detailed Receipt

Active

Extended receipt with loyalty points and offers

• All standard fields

• Loyalty points earned

• Available offers

• Next visit reminder

Simple Receipt

Inactive

Minimal receipt for quick transactions

• Basic transaction info

• Payment confirmation

• Contact details

• Thank you message

Recent E-Receipts

Receipt #R001234

John Kamau • Premium Wash • KSh 600

Receipt #R001233

Mary Wanjiku • Basic Wash • KSh 300

Receipt #R001232

Peter Mwangi • Full Service • KSh 1,200

KRA Tax Compliance

Compliance Status

100%

VAT Collected

KSh 7,232

Receipts Issued

127

Monthly Tax Summary

Gross Revenue: KSh 45,200

VAT (16%): KSh 7,232

Net Revenue: KSh 37,968

Tax Due: KSh 7,232

Total Transactions: 127

Receipts Issued: 127

Compliance Rate: 100%

Next Filing: Jan 20, 2025

Recent KRA Submissions

December 2024 VAT Return

Submitted on Jan 15, 2025 • KSh 21,450 VAT

Accepted

November 2024 VAT Return

Submitted on Dec 18, 2024 • KSh 19,230 VAT

Accepted

October 2024 VAT Return

Submitted on Nov 20, 2024 • KSh 18,750 VAT

Accepted

SMS & Notifications

Send bulk SMS campaigns and manage automated notifications

Messages Sent

2,847

+15% this month

Delivery Rate

98.5%

2,802 delivered

Open Rate

87.2%

Above average

Credits Remaining

1,523

Top up soon

SMS Campaigns

Weekend Special Promotion

Sent

25% off all premium services this weekend. Book now!

Sent: Dec 15, 2024 at 9:00 AM Recipients: 1,234 Delivered: 1,215 (98.5%) Opened: 1,059 (87.2%)

New Customer Welcome

Scheduled

Welcome to CarWash Pro! Get 50% off your first wash.

Scheduled: Dec 20, 2024 at 10:00 AM Recipients: 89 new customers Auto-trigger: On registration

Loyalty Points Reminder

Draft

You have 2,340 loyalty points! Redeem them for free services.

Target: Gold tier customers Estimated recipients: 432 Created: Dec 14, 2024

Service Reminder

Active

It's been 2 weeks since your last wash. Book your next service!

Auto-trigger: 14 days after last visit Sent this week: 156 Response rate: 23%

Automated Notifications

Booking Confirmation

Active

Sent immediately after booking confirmation

• Booking details and time

• Branch location and contact

• Preparation instructions

Service Reminder

Active

Sent 1 hour before appointment

• Appointment reminder

• Arrival instructions

• Contact for changes

Service Complete

Active

Sent after service completion

• Thank you message

• Loyalty points earned

• Review request link

Birthday Wishes

Paused

Sent on customer's birthday

• Birthday greetings

• Special discount offer

• Bonus loyalty points

Message Templates

Promotional

Weekend Special

25% off all premium services this weekend. Book now at {branch_name}!

New Customer Offer

Welcome to {business_name}! Get 50% off your first wash. Use code: WELCOME50

Loyalty Reward

Congratulations! You've earned {points} points. Redeem for free services!

Reminders

Appointment Reminder

Reminder: Your car wash appointment is at {time} today at {branch_name}.

Service Due

It's been {days} days since your last wash. Book your next service today!

Follow Up

How was your car wash experience? We'd love your feedback!

Transactional

Booking Confirmation

Booking confirmed! {service} at {time} on {date}. See you at {branch_name}!

Payment Receipt

Payment received: KSh {amount} for {service}. Receipt: {receipt_link}

Service Complete

Your {service} is complete! You earned {points} points. Thank you!

Analytics & Reporting

Comprehensive insights into business performance and trends

Total Revenue

KSh 1.2M

+18% vs last month

Total Washes

3,847

+12% vs last month

Customer Retention

87.3%

+5.2% vs last month

Avg Order Value

KSh 312

+3.1% vs last month

Revenue Trends

Daily Revenue Trend

Revenue by Service

Branch Performance Comparison

Branch	Revenue	Washes	Avg Value	Growth
Downtown Branch	KSh 485,200	1,547	KSh 314	+22%
Mall Branch	KSh 432,800	1,389	KSh 312	+18%
Airport Branch	KSh 282,000	911	KSh 310	+8%

Payment Methods

M-PESA

72%

KSh 864,000

Cash

23%

KSh 276,000

Card

KSh 60,000

Peak Hours Analysis

8:00 AM - 10:00 AM

85%

12:00 PM - 2:00 PM

92%

5:00 PM - 7:00 PM

78%

Staff Performance Metrics

Individual Performance

Staff Member	Branch	Services	Revenue	Rating	Target
John Mwangi Manager	Downtown	234	KSh 73,080	4.8/5	112% achieved
Sarah Njeri Manager	Mall	198	KSh 61,776	4.9/5	105% achieved
Peter Kimani Manager	Airport	156	KSh 48,360	4.6/5	87% achieved
James Ochieng Attendant	Downtown	189	KSh 58,968	4.7/5	98% achieved

Performance Trends

Target Achievement

John Mwangi

112%

Sarah Njeri

105%

James Ochieng

98%

Peter Kimani

87%

Tax Compliance & KRA Logs

Compliance Status

100%

All receipts issued

VAT Collected

KSh 192,000

This month

Receipts Issued

3,847

100% compliance

Monthly Tax Summary

Gross Revenue: KSh 1,200,000

VAT (16%): KSh 192,000

Net Revenue: KSh 1,008,000

Tax Due: KSh 192,000

Total Transactions: 3,847

Receipts Issued: 3,847

Compliance Rate: 100%

Next Filing: Jan 20, 2025

KRA Submission History

December 2024 VAT Return

Submitted on Jan 15, 2025 • KSh 192,000 VAT

Accepted

November 2024 VAT Return

Submitted on Dec 18, 2024 • KSh 178,400 VAT

Accepted

October 2024 VAT Return

Submitted on Nov 20, 2024 • KSh 165,200 VAT

Accepted

Staff Check-in

Today's Check-ins

+12% vs yesterday

Current Queue

Avg wait: 15 mins

In Service

Active services

Completed Today

Revenue: KSh 10,890

Find Customer

John Kamau

Gold Member

📞 +254 712 345 678 🚗 KAA 123B (Toyota Camry) 💳 2,340 points

Last visit: 5 days ago Preferred service: Premium Wash

Mary Wanjiku

Silver Member

📞 +254 723 456 789 🚗 KBB 456C (Honda CRV) 💳 1,680 points

Last visit: 2 weeks ago Preferred service: Basic Wash

Current Service Queue

KAA 123B - Toyota Camry

In Queue

Customer: John Kamau Service: Premium Wash Wait time: 5 mins

Checked in: 2:30 PM Estimated completion: 3:15 PM

KBB 456C - Honda CRV

In Service

Customer: Mary Wanjiku Service: Basic Wash Progress: 60%

Started: 2:15 PM Estimated completion: 2:45 PM

KCC 789D - Nissan X-Trail

Waiting

Customer: Peter Mwangi Service: Full Service Wait time: 15 mins

Checked in: 2:20 PM Estimated start: 2:50 PM

Today's Appointments

Grace Njeri - KDD 012E

Confirmed

📞 +254 745 678 901 🚗 Mazda CX-5 Service: Premium Wash

Scheduled: 3:00 PM Duration: 45 mins Booked: Yesterday

James Ochieng - KEE 345F

Pending

📞 +254 756 789 012 🚗 Subaru Forester Service: Full Service

Scheduled: 4:30 PM Duration: 90 mins Booked: This morning

Sarah Mutua - KFF 678G

Completed

📞 +254 767 890 123 🚗 Toyota Vitz Service: Basic Wash

Completed: 1:30 PM Duration: 30 mins Payment: KSh 300 (M-PESA)

Service Progress

Track and update vehicle service status in real-time

In Queue

Avg wait: 15 mins

In Service

Active now

Quality Check

Awaiting review

Completed Today

+18% vs yesterday

My Assigned Vehicles (4)

KAA 123B - Toyota Camry

Customer: John Kamau • Premium Wash

In Service

Service Progress 75%

Pre-wash

Soap & Scrub

Rinse & Dry

Interior Clean

Started: 2:15 PM Elapsed: 25 mins Est. completion: 3:00 PM

KBB 456C - Honda CRV

Customer: Mary Wanjiku • Basic Wash

In Queue

Queue Position Next in line

Service Type

Basic Wash

Estimated Duration

30 minutes

Special Requests

Extra attention to wheels

Checked in: 2:30 PM Wait time: 10 mins Est. start: 3:05 PM

KCC 789D - Nissan X-Trail

Customer: Peter Mwangi • Full Service

Quality Check

Quality Checklist

Exterior thoroughly cleaned

Interior vacuumed and wiped

Wheels and tires cleaned

Final inspection completed

Service completed: 2:45 PM Total time: 75 mins Awaiting approval

✓

KDD 012E - Mazda CX-5

Customer: Grace Njeri • Premium Wash

Ready for Pickup

Service Completed

Premium Wash

Total Time

45 minutes

Amount Due

KSh 600

Completed: 2:50 PM Customer notified Awaiting pickup

All Active Services (17)

KAA 123B

In Service

Toyota Camry • John Kamau

Premium Wash • 75% complete

Staff: James O. Est: 15 mins

KBB 456C

In Queue

Honda CRV • Mary Wanjiku

Basic Wash • Position #2

Wait: 10 mins Est start: 3:05 PM

KCC 789D

Quality Check

Nissan X-Trail • Peter Mwangi

Full Service • Awaiting approval

Staff: Sarah N. Completed: 2:45 PM

KDD 012E

Ready

Mazda CX-5 • Grace Njeri

Premium Wash • KSh 600

Staff: John M. Ready for pickup

KEE 345F

In Service

Subaru Forester • James Ochieng

Express Wash • 40% complete

Staff: Sarah N. Est: 8 mins

KFF 678G

In Queue

Toyota Vitz • Sarah Mutua

Basic Wash • Position #5

Wait: 25 mins Est start: 3:20 PM

Completed Today (24)

Vehicle	Customer	Service	Staff	Duration	Amount	Completed
KAA 123B	John Kamau	Premium Wash	James Ochieng	45 mins	KSh 600	2:50 PM
KBB 456C	Mary Wanjiku	Basic Wash	Sarah Njeri	30 mins	KSh 300	2:30 PM
KCC 789D	Peter Mwangi	Full Service	John Mwangi	90 mins	KSh 1,200	2:15 PM

Staff Performance Dashboard

Monitor team productivity, track targets, and optimize operations

Daily Target

85%

Active Staff

Avg Rating

4.8

Bonus Earned

KSh 2,400

Individual Performance

Staff Member	Branch	Cars Washed	Target	Performance	Rating	Bonus
John Mwangi Attendant	Westlands	28	30	93%	4.9	KSh 800
Mary Wanjiku Manager	Karen	32	35	91%	4.7	KSh 600
Peter Kamau Attendant	CBD	25	30	83%	4.5	KSh 0
Grace Njeri Attendant	Kilimani	35	30	117%	4.8	KSh 1,000

Weekly Performance Trend

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Branch Performance

Westlands

95%

Karen

88%

CBD

82%

Kilimani

92%

Customer Portal

Book services, track loyalty points, and manage your car wash experience

Book Service

Schedule your next car wash at nearby locations

Loyalty Points

Track rewards and redeem exclusive offers

Service History

View past bookings and download receipts

Current Service Status

Premium Wash - Toyota Camry

Westlands Branch • Estimated completion: 2:30 PM

In Progress

Loyalty Card

2,450 Points

Gold Member

Next Tier: Platinum

550 points to go

Recent Activity

Points Earned

Premium wash completed

+150 pts

Service Booked

Basic wash scheduled

2 hours ago

Points Redeemed

Free basic wash

-500 pts

Available Offers

20% OFF Expires in 3 days

Premium Wash Discount

Get 20% off your next premium wash service

FREE Limited time

Referral Bonus

Refer a friend and get a free basic wash

BUNDLE Save KSh 300

Monthly Package

4 premium washes for the price of 3

Recent Services

Date	Service	Branch	Amount	Points
Dec 15, 2023	Premium Wash	Westlands	KSh 1,500	+150
Dec 10, 2023	Basic Wash	Karen	KSh 800	+80
Dec 5, 2023	Deluxe Wash	CBD	KSh 2,000	+200

Booking History

Track your car wash services, payments, and download receipts

Total Services

Total Spent

KSh 32,400

Points Earned

3,240

Avg Rating

4.8

Service History

Date & Time	Service	Vehicle	Branch	Amount	Points	Status
Dec 15, 2023 2:30 PM	Premium Wash Interior + Exterior	Toyota Camry KCA 123A	Westlands	KSh 1,500	+150	Completed
Dec 10, 2023 11:15 AM	Basic Wash Exterior only	Honda Civic KBZ 456B	Karen	KSh 800	+80	Completed
Dec 8, 2023 4:45 PM	Deluxe Wash Full service + Wax	Toyota Camry KCA 123A	CBD	KSh 2,000	+200	Completed
Dec 5, 2023 1:20 PM	Premium Wash Interior + Exterior	Nissan X-Trail KCD 789C	Kilimani	KSh 1,800	+180	In Progress

Showing 1 to 4 of 24 results

Partner Dashboard

Track campaign performance and customer redemptions

Naivas Supermarket

Premium Partner • Active since Jan 2023

Active Campaign

Total Redemptions

1,247

+12% from last month

Revenue Generated

KSh 186,750

+8% from last month

Active Campaigns

2 ending this month

Conversion Rate

24.8%

+3.2% from last month

Active Campaigns

Holiday Bundle Offer

Active

20% off car wash + KSh 500 shopping voucher

Redemptions: 456 Ends: Dec 31, 2023

76% of target reached

Weekend Special

Active

Free premium wash with KSh 2,000 purchase

Redemptions: 234 Ends: Dec 24, 2023

58% of target reached

Loyalty Boost

Active

Double loyalty points on all services

Redemptions: 557 Ends: Jan 15, 2024

92% of target reached

Monthly Performance

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Monthly redemptions trend

Recent Redemptions

Date	Customer	Campaign	Service	Value	Status
Dec 15, 2023	John Doe +254 712 345 678	Holiday Bundle	Premium Wash	KSh 1,200	Completed
Dec 14, 2023	Mary Smith +254 723 456 789	Weekend Special	Basic Wash	KSh 800	Completed
Dec 14, 2023	Peter Wilson +254 734 567 890	Loyalty Boost	Deluxe Wash	KSh 2,000	In Progress
Dec 13, 2023	Sarah Johnson +254 745 678 901	Holiday Bundle	Premium Wash	KSh 1,200	Completed

Create Campaign

Launch new promotional offers

Export Report

Download performance analytics

Settings

Manage partner preferences

Audit Logs

Track system-wide activities and monitor user actions

Date Range

User

Module

Action Type

Total Events

2,847

Failed Actions

Active Users

Security Events

System Activity Log

Timestamp	User	Action	Module	Details	IP Address	Status
Dec 15, 2023 14:32:15	John Admin Administrator	User Login	Authentication	Successful admin login	192.168.1.100	Success
Dec 15, 2023 14:28:42	Mary Staff Attendant	Payment Processed	Payments	M-PESA payment KSh 1,500	192.168.1.105	Success
Dec 15, 2023 14:25:18	Peter Manager Manager	Customer Created	Customer Management	New customer registration	192.168.1.102	Success
Dec 15, 2023 14:20:33	Unknown User -	Failed Login	Authentication	Invalid credentials	203.0.113.45	Failed
Dec 15, 2023 14:15:07	Sarah Customer Customer	Service Booked	Services	Premium wash booking	192.168.1.110	Success

Showing 1 to 5 of 2,847 results

Dashboard

Revenue Trends

Service Distribution

Branch Performance

Top Customers

Recent Activity

Branch Management

Branch Locations

Downtown Branch

Mall Branch

Airport Branch

Staff Management

John Mwangi

Sarah Njeri

Peter Kimani

James Ochieng

Service Management

Individual Services

Basic Wash

Premium Wash

Full Service

Express Wash

Service Bundles

Weekly Care Package

Monthly Unlimited

Active Offers & Discounts

Weekend Special

New Customer Welcome

Partner Service Packages

Serena Hotel Package

Safaricom Corporate

Customer Management

Customer Directory

John Kamau

Mary Wanjiku

Peter Mwangi

Grace Njeri

James Ochieng

Loyalty & Rewards

Membership Tiers

Bronze

Silver

Gold

Point Earning Rules

Service Purchase Points

Referral Bonus

Birthday Bonus

Review & Rating Bonus

Redemption Options

Service Discount

Free Services

Gift Cards

Loyalty Card Activity

Payments & Receipts

Digital Receipts

Standard Receipt

Detailed Receipt

Simple Receipt

Recent E-Receipts

Payment Reports

Daily Sales Report

Monthly Summary

Staff Performance

KRA Tax Compliance

Monthly Tax Summary

Recent KRA Submissions

SMS & Notifications

SMS Campaigns

Weekend Special Promotion

New Customer Welcome

Loyalty Points Reminder

Service Reminder

Automated Notifications

Booking Confirmation

Service Reminder

Service Complete

Birthday Wishes

Message Templates

Promotional

Reminders